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Introducing MTN Web Self Service (WSS) – Functions and Benefits

Do you know about the New Mtn Web Self Service (WSS) which gives you access to all MTN Customer Service Channels. This is a web-based self service solution that will allow you MTN Customer request for specific services online at ones own convenience without requiring an interaction with an MTN Online Customer Care Representative and have these services delivered on time.

The WSS offers 24hrs support and immediate access to information. You can also check the status of your requests and be informed when the service is completed.This Self  Service provides all the functions of dialing 180 (Mtn Customer Care).

The  Mtn Web Self Service WSS is available and free to all and will be accessed using your MTN Security Number.
Functions and Benefits available on WSS

  • SIM Replacement
  • View  Call Details
  • Change  Security Key
  • Share ‘N’ Sell
  • PUK Request
  • Balance Enquiry
  • Activate data bundle
  • Activate and deactivate call forwarding

How to Activate MTN Web Self Service
Register your MTN Line at Sim Registration centers
Visit WSS Portal here
Provide Customer ID given to your Mobile Number (Kindly ignore CUS,put the 12 digits Only)
Put Security Key Assigned tou your Mobile Number
Click the Sign in Button